Privacy Policy
Last updated: 2026-08-17
This Privacy Policy explains how YuYu collects, uses, and protects your personal data when you use our website and mobile applications.
Information we collect
We collect the account details you provide when registering — name, email address, and phone number — along with your subscription and wash history. We also collect technical data such as device type, operating system, and app version to keep the service reliable.
How we use your data
Your data is used to operate your membership, verify check-ins at partner branches, process payments, provide customer support, and improve our services. We never sell your personal data to third parties.
Sharing with partners
When you check in at a partner car wash, we share only the minimum information needed to verify your membership — typically your name and subscription status. Partners may not use this data for their own marketing.
Data retention
We keep your account data for as long as your account is active. After you close your account, we retain limited records only where required by law, such as for accounting and tax purposes.
Security
All data is encrypted in transit and at rest. Access to production data is restricted to authorised personnel and is logged.
Your rights
You may request access to, correction of, or deletion of your personal data at any time. You can also object to certain processing and request that your data be exported to you.
Cookies
Our website uses essential cookies to keep you signed in and remember your language preference. Analytics cookies are used only in aggregate and never to identify you personally.
Contact
For any privacy question or to exercise your rights, contact us at hello@yuyu.app.